Producers/Stations Support

General 3

• I need to edit a field but do not have permission.
• Can I rearrange or reorder my content?
• What is an easy way to keep track of where I am in the console?

Analytics 3

• Where can I add Analytics tracking code?
• How do I add analytics code on my show pages?
• How do I add analytics to my franchise?

Assets 6

• What is an asset?
• Where can I add a full length asset?
• How do I add a closed caption file to my asset?
• Why can't I add a full length asset?
• How do I assign Availability?
• How do I assign an asset to a different episode?

See all 6 articles

Availability 3

• What is Availability?
• How do I assign availability to my show?
• How do I assign availability to my asset?

Captions 1

• Where do I add my caption file?

Clips and Previews 5

• How do I add a clip or preview to my episode?
• How do I add a clip or preview to my show?
• How do I add a clip or preview to my show?
• How do I add a clip or preview to my franchise?
• How do I add a clip or preview to my season?

See all 5 articles

Episodes 6

• How do I edit an episode?
• How do I reassign my episode to a different show or season?
• How do I delete an episode?
• How do I add an episode to my show?
• How do I put my episodes in a season?
• How do I add an episode to a collection?

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Extras 2

• How are extras different from assets?
• Which objects accept extras?

Franchise 3

• How do I create a franchise?
• How do I add a clip or preview to my franchise?
• How do I add analytics code to my franchise?

Remote Assets 4

• What is a remote asset?
• How do I create remote assets?
• How do I find the remote asset I created?
• I'm trying to assign a Franchise and a Show to my Remote Asset but it won't let me.

See all 4 articles

Seasons 4

• How do I see my seasons?
• How do I put my episodes in a season?
• How do I move an episode to a different season?
• How can seasons be listed?

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Shows 5

• How do I create a show?
• How do I find a show?
• How do I update my show's metadata?
• How do I add an episode to my show?
• How do I create a preview for my show?

See all 5 articles

Specials 5

• What is a special?
• What's the difference between an episode and a special?
• How do I add a special?
• How do I add a clip or preview to my special?
• How do I move my special?

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Sponsorship 1

• Where can I add sponsorship information?

Video 3

• Where can I add a video file?
• What are the video specifications?
• How long does it take for a video to ingest?