FREQUENTLY ASKED QUESTIONS
- How do I update the background image at the top of our Station Video Portal (SVP)?
- What happened to the carousel at the top of our SVP? How do I add shows or videos in place of the station imagery and text?
- How do I update the Top Shows with Other Viewers collection on the SVP home page?
- How do I update the Featured Shows collection on the SVP home page?
- How do I update the New Videos collection on the SVP home page?
- How do I update the Watch with Passport collection on the SVP home page?
- How do I update the Shows Presented By collection on the SVP home page?
- How do I update the Station Collection collection on the SVP home page?
- How do I update the Most Popular Videos collection on the SVP home page?
- What happened to the three videos in the carousel at the top of each show page?
How do I update the background image at the top of our Station Video Portal (SVP)?
This image is added within the Station Manager Console: log into the console and then select your station, then select the Images tab. Within the Images tab, you'll see a profile for Station Scenery 16:9. If you've already added an image with this profile, click the pencil icon to the right of it to update the image. If you have not yet added an image, use the Add New Image option at the bottom of the console to add this image file and profile.
What happened to the carousel at the top of our SVP? How do I add shows or videos in place of the station imagery and text?
With the launch of the redesign, the video carousel has been replaced by a background image and donation link for each station. Currently, stations cannot feature a show or video in this part of the SVP home page, but this feature is currently being worked on for a future update.
How do I update the Top Shows with Other Viewers collection on the SVP home page?
This collection is populated automatically by PBS and cannot be managed by stations.
How do I update the Featured Shows collection on the SVP home page?
Stations can update this collection via the Station Video Portal Carousel collection in Curate. Documentation on this collection can be found here.
How do I update the New Videos collection on the SVP home page?
This collection is curated by PBS and cannot be managed by stations.
How do I update the Watch with Passport collection on the SVP home page?
This collection is curated by PBS and cannot be managed by stations.
How do I update the Shows Presented By collection on the SVP home page?
Stations can update this collection via the Station Shows List collection in Curate. Documentation on this collection can be found here.
How do I update the Station Collection collection on the SVP home page?
Stations can update this collection via the Station Video Collection collection in Curate. Documentation on this collection can be found here.
How do I update the Most Popular Videos collection on the SVP home page?
This collection is curated by PBS and cannot be managed by stations.
What happened to the three videos in the carousel at the top of each show page?
The three videos added to the show carousel have been replaced with a single video. You can manually assign an official show preview for a show you manage in Media Manager by following these steps in the Media Manager console.