FAQ

Can I use Curate to upload videos?
No. Please upload videos using Media Manager. Log in to Media Manager See Media Manager documentation
Fri, 15 Dec, 2017 at 3:05 PM
Can I use Curate to upload web objects?
Web objects are now referred to as Remote Assets and must be created in Media Manager.  Learn more about Remote Assets Log in to Media Manager
Fri, 15 Dec, 2017 at 3:10 PM
Should I manage my station video portal through Curate?
Please use the Station Manager console to manage your station video portal.  Log in to Station Manager See Station Manager documentation
Fri, 15 Dec, 2017 at 3:55 PM
Is Curate going to eventually replace Merlin?
Curate won't necessarily replace Merlin but the entire configuration of PBS tools is being reworked to present everything in one nice tidy console. The...
Fri, 15 Dec, 2017 at 3:03 PM
Will local shows have a page on PBS.org?
Yes. You will be able to include full episodes, clips, previews, photo galleries, a description, and times and dates the show airs.
Mon, 23 Nov, 2015 at 2:56 PM
What do I do if I have questions or issues with Curate?
File a ticket in our support portal located at http://digitalsupport.pbs.org/support/tickets/new.  In the ticket, please explain what you see and wh...
Mon, 14 Dec, 2015 at 10:25 AM
I created a schedule but do not see it on the main schedule screen.
If you have a schedule that is due to go live on a future date, you must go to that date to view the schedule. View dates by clicking the calendar textbox i...
Mon, 14 Dec, 2015 at 10:26 AM
I can't log in to the Curate console.
We are aware of the login issue and apologize for the inconvenience. While we work to fix it, please try logging in using the following options: Open ...
Fri, 15 Dec, 2017 at 3:00 PM